Privacy Policy

Welex Group processes your personal data because you use our services and/or because you provide these data to us yourself. Below you will find an overview of the personal data we process:

• First and last name
• Address data
• Phone number
• E-mail address
• Other personal data that you actively provide, for example by creating a profile on this website, in correspondence and by telephone
• Location information
• Information about your activities on our website
• Internet browser and device type

Our website and/or service does not intend to collect data on website visitors who are under the age of 16. Unless they have parental or guardian consent. However, we cannot verify whether a visitor is older than 16. Therefore, we encourage parents to be involved in their children’s online activities in order to avoid collecting information about children without parental consent. If you believe that we have collected personal information about a minor without such consent, please contact us at welex@welex.nl and we will delete this information.

For what purpose and on what basis we process personal data

Welex Group processes your personal data for the following purposes:

• To be able to call or email you if necessary to carry out our services.
  To deliver goods and services to you

Welex Group takes responsibility based on automated processing decisions about matters that may (significantly) affect individuals. These are decisions that are made by computer programs or systems, without the presence of a person (e.g. an employee of Welex Group). Welex Group uses the following computer programs or systems: Windows, WordPress.

Welex Group does not retain your personal data longer than strictly necessary to fulfill the purposes for which your data is collected. We use the following retention periods for the following (categories) of personal data: 2 years.

Welex Group does not share your personal data with third parties.

Welex Group uses only technical and functional cookies. And analytical cookies that do not invade your privacy. A cookie is a small text file that is stored on your computer, tablet or smartphone the first time you visit this website. The cookies we use are necessary for the technical operation of the website and your ease of use. They ensure that the website works properly and remember, for example, your preferences. They also allow us to optimize our website. You can opt out of cookies by configuring your Internet browser to stop storing cookies. In addition, you can also delete any information previously stored via your browser settings.

You have the right to view, correct or delete your personal data. You also have the right to withdraw your possible consent for data processing or object to the processing of your personal data by Welex Group and you have the right to data portability. This means that you can request us to send the personal data we have on you in a computer file to you or another organization named by you. You can send a request to inspect, correct, delete, transfer your personal data or request the revocation of your permission or objection to the processing of your personal data to welex@welex.nl. To make sure that the request for inspection is made by you, we ask you to send a copy of your ID with the request. In this copy, black out your passport photo, MRZ (machine readable zone, the strip of numbers at the bottom of the passport), passport number and Citizen Service Number (BSN). This is to protect your privacy. We will respond to your request as soon as possible, but within four weeks. Welex Group would also like to point out that you have the possibility to file a complaint with the national regulator, the Authority for Personal Data. This can be done via the following link: https://autoriteitpersoonsgegevens.nl/nl/contact-met-de-autoriteit-persoonsgegevens/tip-ons

Welex Group takes the protection of your data seriously and takes appropriate measures to prevent abuse, loss, unauthorized access, unwanted disclosure and unauthorized modification. If you feel that your data is not properly protected or there are indications of abuse, please contact our customer service or via welex@welex.nl.